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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joy Morgan

March 21, 2024

1  out of  5 rating by Joy Morgan
"If I could give a zero stars, I would. Agents are inept or flat out lied to me about important information that has now cost me thousands of dollars. If you want false information, headache and loss of money. Yes, State Farm is for you. I'm running, you should too!"
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Trent McDowell

March 20, 2024

5  out of  5 rating by Trent McDowell
"Aidan made it a really smooth process to get new and more affordable coverage, would highly recommend this team to anyone looking to switch coverages and save some, it was a good experience working with them"
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Handcrafted By Amy

March 15, 2024

5  out of  5 rating by Handcrafted By Amy
"I truly cannot say enough good things about Adam and his team! Every interaction I have had with the staff there has always been met with kindness and professionalism. I have my life and health policies with their office and they have always been so informative and knowledgeable. I love that they actually advise you and review your policies to make sure everything looks right and is up to date. I cannot recommend them enough!!"
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Willie Wilson

March 14, 2024

5  out of  5 rating by Willie Wilson
"Mrs Chelsea went above and beyond to satisfy my concerns about questions concerning My insurance policy.thanks you so much very professional!"
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Tanyia W

March 11, 2024

5  out of  5 rating by Tanyia W
"Kellie and Aidan were so so nice and helpful! Super patient, informative, and personable. Going to them for all of my insurance needs! 10/10 experience would recommend"
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Helen Ingle

March 1, 2024

5  out of  5 rating by Helen Ingle
"Amy was fantastic. I switched over from progressive to State Farm a couple months ago. Amy was able to cut my bill in almost half WITH more coverages. She was thorough, understanding of a few roadblocks for me, patient, and followed up with me. I appreciated her level of detail and knowledge. Would recommend Amy at this State Farm to anyone. I’ve been with this office for a couple months and have had absolutely no issues. Even State Farms customer service has been helpful, and that’s important to me as a customer."
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Gwendolyn Hopson

February 27, 2024

5  out of  5 rating by Gwendolyn Hopson
"I'm a 70+ year old disabled senior, who has work, not only as an executive assistant, for a number of years, but assistant manager of a major hotel chain. I know good customer service. Ms. Kellie and Ms. Amy are two of the warmest and compassionate ladies, of whom I've had the pleasure of them both, assisting me in the most caring respectful way. Both ladies, have displayed a willingness, by going the "extra mile", to ensure the customer's satisfaction. A thousand thanks to these wonderful ladies and to the company they represent and serve. Life would be alot simpler and easier, if all customer service, everywhere, had a Ms. Amy or Ms. Kellie. May God bless them, in all their endeavors. Mrs. G.S. Hopson"
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Jessica Cammack

February 16, 2024

5  out of  5 rating by Jessica Cammack
"This place is great, everyone was so nice and helpful! I would definitely recommend this State Farm office! Thanks for all your help!"
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Priscylla Hennessy

February 13, 2024

5  out of  5 rating by Priscylla Hennessy
"Super helpful and very informative. They let me know about what was best for me. Very good experience!!"
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Jonathan Smith

February 2, 2024

5  out of  5 rating by Jonathan Smith
"We were needing to switch providers bc of record rate hikes at our previous company. Really dreaded just having to deal with it in general. I think the team at State Farm could tell but they didn’t let it bother them. They killed me with kindness lol Couldn’t be happier with the level of customer service. Six weeks after switching my wife hit a deer and we had to make an auto claim. Literally night and day difference in the process compared to our last company. I was updated every step of the way by my agent and adjuster. Not once did I have to track them down for info or status on my claim, rental coverage or status of repair. Making the switch was worth every penny! State Farm and Adam’s team did not disappoint."
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Bradley McKinney

January 26, 2024

5  out of  5 rating by Bradley McKinney
"Very helpful and great service! The staff was awesome!"
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Abigail Hayes

January 26, 2024

5  out of  5 rating by Abigail Hayes
"I had such an amazing experience here. Wonderful staff, and they helped me saved so much money compared to my old policy. Thank you to Claire who treated me like a person instead of a product, which is rare to find now! You can tell they want to help you, not to sell to you. Highly recommend."
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Claire

January 25, 2024

5  out of  5 rating by Claire
"Adam’s office has the best staff! I feel like I’m always in good hands whenever i need help with something. Adam has your best interest at heart! Great experiences with these guys. Highly recommended."
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KM

December 15, 2023

5  out of  5 rating by KM
"Had a wonderful experience with this agency and specifically with Aidan. Very helpful and friendly over the phone. Highly recommend to anyone looking for better coverage at a great price!"
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Nathaniel Jones

December 13, 2023

5  out of  5 rating by Nathaniel Jones
"Aidan was a huge help, I am very thankful for his assistance. He provided exemplary service when helping me switch insurance companies.I could not be happier with any other office or insurance provider."
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Monica Mouser

December 11, 2023

5  out of  5 rating by Monica Mouser
"I had wonderful experience!The agents were extremely nice. They were friendly and easy to talk to. They made it so simple to make such a huge decision. Thank you so much Chelsea Smith!"
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Carolina Curiel

December 10, 2023

5  out of  5 rating by Carolina Curiel
"Very great full for Amy who explained everything well after being confused about a few things and provided wonderful customer service! I can be difficult and she was patient with me which I appreciate very much!"
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Nolan Roberts

December 8, 2023

5  out of  5 rating by Nolan Roberts
"Have dealt with State Farm for a while now. Always taken care of me here. Jackson has gone above and beyond every time I have needed anything. Always quick to jump into action and make sure I am informed on any and all decisions and options available. Would recommend anyone in a heartbeat."
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Nick Jones

December 5, 2023

5  out of  5 rating by Nick Jones
"Had a great experience with Aidan! He was very professional and answered any questions I had in a timely fashion."
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B M

December 5, 2023

5  out of  5 rating by B M
"I recently changed to this agency. I worked with Aidan and he has been extremely helpful. He has answered all my questions and assisted me in getting the best home and auto coverage for my family. Based upon the service that I have received from him and this agency, I strongly rate them 5 stars. If you ever find yourself needing coverage or have questions, I highly recommend Aidan, this agency, and State Farm."
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James Wilkerson

December 4, 2023

1  out of  5 rating by James Wilkerson
"When we bought our new car, we informed our agent that we needed full coverage. We were assured that we did in fact have it. My wife found out a few weeks later that we in fact did not have the coverage we asked for. We were reassured that it would be fixed and even received a message confirming that we had full coverage the next day. Last summer we were in a fender bender and that's when we realized that despite being told we had full coverage, we STILL didn't have it. At this time, we told Adam himself that we needed full coverage. He assured us that he'd fix it. This June we were in a major accident and wouldn't you know, no full coverage! When we asked Adam why we weren't covered, he was quick to place the blame on us, admitting that the original employee had broken company policy in the way she dealt with us, but ultimately saying it was our fault for not checking our renewal documents.... Despite being told by someone in his office three times we were covered. If you MUST deal with Adam, be sure to check your records on a monthly basis to hold him accountable. EDIT: Adam claims he tired to “fix it.” Fixing it would mean honoring the coverage we were told we had three times by his office. Instead, he attempts to offer us full coverage on a car that is already totaled. Make it make sense."
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Ahmad Bokhari

December 1, 2023

5  out of  5 rating by Ahmad Bokhari
"Wonderful and painless experience, unlike other companies, I had the luxury of dealing with Jackson, he was very professional and polite with answering every question i had, and gave extremely reasonable rates on my vehicle and renters insurance, definitely recommend!"
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Daniela C.

November 30, 2023

5  out of  5 rating by Daniela C.
"Amy was incredibly kind and professional when I spoke to her! Thank you so much for answering the questions and concerns I had to help keep me better informed."
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Raylee Krill

November 21, 2023

5  out of  5 rating by Raylee Krill
"The staff here is always friendly and professional. Jackson was very polite and answered all of my questions with no hesitation. Definitely recommend this place!"
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C Louis

September 17, 2023

1  out of  5 rating by C Louis
"This number keeps calling my number asking for someone they have been told is not affiliated with me or that phone number, and has never been. Had that phone number for nearly 20 years so there has not been anyone of any other name for 20 years, no excuse for this it is just spam. Had to report them and block them."