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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Harry Wickersham

November 8, 2024

5  out of  5
rating by Harry Wickersham
"As we close out 2024. We have had our ups and downs. During the downs times your family and friends certainly help. Kelly Smith has helped in so many ways. She listened emailed us paperwork and helped with advice with GAP and finances. Thank you Kelly Smith for all the attention and time given to us"
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Monty Rowan

November 6, 2024

5  out of  5
rating by Monty Rowan
"Extremely professional, excellent customer service"
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Debra Gronotte

October 30, 2024

5  out of  5
rating by Debra Gronotte
"Adam Waldner’s Agency is so helpful, professional and knowledgeable. Thanks to Kellie, whom I talked with. Outstanding service!"
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Lorraine Fiorello

October 29, 2024

1  out of  5
rating by Lorraine Fiorello
"Sorry, I am leaving 😔 . I just want to say I will miss Chelsey the most. She has always been their when I have had a problem or issue that I needed solved. I could always count on her taking care of it and seeing it through to the end. She was the only one in the office I could depend on. Chelsey, I will miss your cheerful voice answering the phone and knowing you are on the ball to give the best service for State FARM Make sure to tell Adam you need a RAISE !! LOL ! L. FIORELLO"
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Sherrail Blincoe

October 16, 2024

5  out of  5
rating by Sherrail Blincoe
"I love my State Farm office. They are so welcoming whenever I call them. Chelsey is the person I usually speak with. She is such a pleasant person. They make me feel comfortable and like family. They are always willing to reach out and help with anything."
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Harvey Barnes

October 14, 2024

5  out of  5
rating by Harvey Barnes
"Adam and Kelly were kind and very helpful."
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Phoenix White

September 19, 2024

5  out of  5
rating by Phoenix White
"I would recommend Amanda and Aidan 10 times out of 10 to help walk you through your coverage needs, she was helpful enough to give me multiple quotes and stack discounts to where now I have more coverage and amenities and pay less, Aidan was very thorough and efficient with my paperwork and clarifying everything that I was getting with my policies. No Games No Gimmicks."
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Gabrielle Adkins

September 10, 2024

5  out of  5
rating by Gabrielle Adkins
"I can't say enough good things about this office! A friend of mine recently started working here and shared how much the agents truly care for their customers and are eager to help. I was having a hard time getting updates on a claim with my previous agent of 5 years, so I was thrilled to switch to an office that genuinely cares. Just 15 minutes after switching, I received a call with real answers from someone who wanted to help and understood my frustration. Thank you to Kellie, Melissa, and everyone at Adam Waldner State Farm for helping me through this difficult time!"
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Daniel Hutchinson

August 22, 2024

5  out of  5
rating by Daniel Hutchinson
"Aden was very helpful and very respectful. He made the entire process easy and stress free."
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Asia Leatherwood

August 16, 2024

5  out of  5
rating by Asia Leatherwood
"Amanda and Graham were awesome!!! even though they couldn’t beat current rate, they did their very best and were personable! I love this state farm, all they do, and how caring they are while doing it!"
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Meschelle Sweeney

August 13, 2024

5  out of  5
rating by Meschelle Sweeney
"My agent was prompt and left me feeling safe. Absolutely amazing."
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Jada Carlton

August 7, 2024

5  out of  5
rating by Jada Carlton
"We have been with State Farm since 1991. State Farm has always helped us when we have had car accidents and property damage through out the 30 plus years. They are always friendly and very helpful and always have done right by us."
We responded:
"Thanks Jada! We have loved getting to know your family over the years!"
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Ernest Sewood

August 7, 2024

5  out of  5
rating by Ernest Sewood
"The staff is very friendly and they treat you like family. I finally got off of my family’s insurance, and Aidan McEwen made the transition to my own insurance a smooth and seamless process. He made sure my wife and I were getting by the best rates and coverage. I also enjoy seeing the Facebook posts from this agency."
We responded:
"Thanks Ernest! Aidan is a rockstar! Thanks for following us on Facebook. "
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Brett Duvall

April 23, 2024

5  out of  5
rating by Brett Duvall
"Great people to work with, very fast at what they do and always very welcoming and understanding. Would highly recommend!"
We responded:
"Thank you Brett! You have always been awesome to work with."
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Joy Morgan

March 21, 2024

1  out of  5
rating by Joy Morgan
"If I could give a zero stars, I would. Agents are inept or flat out lied to me about important information that has now cost me thousands of dollars. If you want false information, headache and loss of money. Yes, State Farm is for you. I'm running, you should too!"
We responded:
"Joy, Thank you for bringing your concerns to my attention. I would be happy to speak with you directly. It is unfortunate that your bank is going to charge you, however it is important to respond to our texts and phone calls so we can help prevent this outcome. "Thousands of dollars" seems to be a much larger figure than what you told my office yesterday, so if something has changed, we'd like to discuss the matter with you. Please call my office and ask to speak to me directly. -Adam"
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Trent McDowell

March 20, 2024

5  out of  5
rating by Trent McDowell
"Aidan made it a really smooth process to get new and more affordable coverage, would highly recommend this team to anyone looking to switch coverages and save some, it was a good experience working with them"
We responded:
"Thanks Trent! Aidan is the best. "
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Olivia M

March 15, 2024

5  out of  5
rating by Olivia M
"I truly cannot say enough good things about Adam and his team! Every interaction I have had with the staff there has always been met with kindness and professionalism. I have my life and health policies with their office and they have always been so informative and knowledgeable. I love that they actually advise you and review your policies to make sure everything looks right and is up to date. I cannot recommend them enough!!"
We responded:
"Thank you Amy! You have such a cool business! "
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Willie Wilson

March 14, 2024

5  out of  5
rating by Willie Wilson
"Mrs Chelsea went above and beyond to satisfy my concerns about questions concerning My insurance policy.thanks you so much very professional!"
We responded:
"Willie! Chelsea appreciates working with you. "
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Tanyia W

March 11, 2024

5  out of  5
rating by Tanyia W
"Kellie and Aidan were so so nice and helpful! Super patient, informative, and personable. Going to them for all of my insurance needs! 10/10 experience would recommend"
We responded:
"Tanyia! Thank you for the kind words. We always aim to educate and inform."
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Helen Ingle

March 1, 2024

5  out of  5
rating by Helen Ingle
"Amy was fantastic. I switched over from progressive to State Farm a couple months ago. Amy was able to cut my bill in almost half WITH more coverages. She was thorough, understanding of a few roadblocks for me, patient, and followed up with me. I appreciated her level of detail and knowledge. Would recommend Amy at this State Farm to anyone. I’ve been with this office for a couple months and have had absolutely no issues. Even State Farms customer service has been helpful, and that’s important to me as a customer."
We responded:
"Thank you Helen! We always want to make doing business easy."
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Gwendolyn Hopson

February 27, 2024

5  out of  5
rating by Gwendolyn Hopson
"I'm a 70+ year old disabled senior, who has work, not only as an executive assistant, for a number of years, but assistant manager of a major hotel chain. I know good customer service. Ms. Kellie and Ms. Amy are two of the warmest and compassionate ladies, of whom I've had the pleasure of them both, assisting me in the most caring respectful way. Both ladies, have displayed a willingness, by going the "extra mile", to ensure the customer's satisfaction. A thousand thanks to these wonderful ladies and to the company they represent and serve. Life would be alot simpler and easier, if all customer service, everywhere, had a Ms. Amy or Ms. Kellie. May God bless them, in all their endeavors. Mrs. G.S. Hopson"
We responded:
"Thank you so much Ms. Hopson! Reviews like this make us blush!"
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Jessica Cammack

February 16, 2024

5  out of  5
rating by Jessica Cammack
"This place is great, everyone was so nice and helpful! I would definitely recommend this State Farm office! Thanks for all your help!"
We responded:
"Thank you Jessica! "
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Priscylla Hennessy

February 13, 2024

5  out of  5
rating by Priscylla Hennessy
"Super helpful and very informative. They let me know about what was best for me. Very good experience!!"
We responded:
"Priscylla! Thank you for the review. We always want your experience to be awesome!"
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Jonathan Smith

February 2, 2024

5  out of  5
rating by Jonathan Smith
"We were needing to switch providers bc of record rate hikes at our previous company. Really dreaded just having to deal with it in general. I think the team at State Farm could tell but they didn’t let it bother them. They killed me with kindness lol Couldn’t be happier with the level of customer service. Six weeks after switching my wife hit a deer and we had to make an auto claim. Literally night and day difference in the process compared to our last company. I was updated every step of the way by my agent and adjuster. Not once did I have to track them down for info or status on my claim, rental coverage or status of repair. Making the switch was worth every penny! State Farm and Adam’s team did not disappoint."
We responded:
"Thanks Jonathan! We always say claim time is game time. Glad to hear your wife had a great experience."
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Bradley McKinney

January 26, 2024

5  out of  5
rating by Bradley McKinney
"Very helpful and great service! The staff was awesome!"
We responded:
"Thanks Bradley!"